iptvsubscribe.ca

Refund Policy

Effective Date: 21/06/2025

At IPTVSubscribe.ca, customer satisfaction is our top priority. We stand behind the quality of our IPTV services and offer a 30-day refund policy under the conditions outlined below.


✅ 1. Eligibility for Refund

You are eligible for a full refund if:

  • You request the refund within 30 days of your original purchase date.

  • You experience technical issues that our support team is unable to resolve.

  • You have not violated our Terms and Conditions or used the service for fraudulent or abusive activity.


⚠️ 2. Non-Refundable Cases

Refunds will not be granted if:

  • You simply change your mind after purchase

  • You provide incorrect device or setup information

  • Your device or internet service is not compatible with IPTV

  • You have used the service for more than 3 consecutive days

  • You are using a free trial and request a refund after activating a paid plan


🔄 3. How to Request a Refund

To request a refund:

  1. Contact our support team via email at [email protected]

  2. Include your order number, email address, and reason for the request

  3. Allow us up to 3 business days to process your request

Approved refunds will be returned to your original payment method.


ℹ️ 4. Contact

If you have any questions about our refund policy, don’t hesitate to contact us at:
📧 [email protected]